Competency models describe the knowledge, skills, abilities and other personal characteristics required for a person to be successful in a job and to perform that job effectively.

For business analysis, the BABOK^® Guide addresses the knowledge component of competency. A competent person is one who is capable of performing the role that they are filling effectively and in a fashion that meets the reasonable standards and expectations of those they interact with.

Competency on its own is not a guarantee of success in a role. Job performance can be influenced by many other factors, including intrinsic motivation, the work environment, or the practices and procedures in place in an organisation. Competent individuals are still capable of failure. To be effective, a competency model must both define the characteristics necessary for success and indicators that can be used to assess if an individual actually displays that competency on the job.

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